Privacy Policy for FireLakeHeaters.com
Effective Date: June 3, 2024
Introduction
FireLakeHeaters.com (“website”) is owned and operated by EnergyLogic LLC (“EnergyLogic,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website. By accessing or using FireLakeHeaters.com, you consent to the practices described in this policy.
Information We Collect
- Personal Information: When you place an order for parts through our website, we collect your name, email address, shipping address, and phone number. This information is necessary to process your order, provide customer support, and send you relevant updates.
- Automatically Collected Information: We automatically collect certain information about your device and interaction with our website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access. We use cookies, web beacons, and similar technologies to collect this information.
- Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
- Facebook Pixel: We use the Facebook Pixel to track conversions from Facebook ads, optimize ads based on collected data, and build targeted audiences for future advertising. The Facebook Pixel collects information anonymously and does not identify individual users.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing and Fulfillment: To process your orders, arrange shipping, and provide customer support.
- Communication: To respond to your inquiries, send order confirmations, provide shipping updates, and send promotional emails (if you have opted in).
- Website Improvement: To analyze website usage, identify trends, and improve our website’s functionality and user experience.
- Marketing and Advertising: To display personalized advertisements on other platforms (such as Facebook) based on your interests and website activity.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, fulfilling orders, conducting business activities, orservicing you, as long as these parties agree to keep this information confidential.
We may also disclose your information if required by law, to comply with a court order or subpoena, or to protect our rights, property, or safety.
Your Choices and Rights
- Opt-Out of Marketing Emails: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.
- Cookie Management: You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain functionalities of our website.
- Google Analytics Opt-Out: You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- Facebook Pixel Opt-Out: You can opt-out of Facebook Pixel tracking by adjusting your Facebook ad settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
EnergyLogic LLC
1-800-311-8828